ORTHOSPORT CLINICS
PRIVACY POLICY
Effective Date: January 29, 2026
Orthosport Clinics (“we”, “our”, “Clinic”) is committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the Nigerian Data Protection Regulation (NDPR) and other applicable laws.
By accessing this website, registering an account, booking an appointment, submitting a case for review, or otherwise using our services (“Services”), you expressly consent to, agree, and understand the collection, use, and storage of your personal and medical information as described in this Privacy Policy. If you do not agree, you must not use our Services.
When you register for an account or use our Services, we collect:
Full Name
Email Address
Phone Number
Password
By providing this information, you consent to its use and storage for purposes of accessing and managing your account and appointments.
If you use clinical services, including virtual consultations or second opinion services, we collect:
Symptoms, medical history, and duration of condition
Prior treatments, medications, or surgeries
Scans, imaging, and reports (PDF, JPG, DICOM)
By submitting medical information, you consent to its use for clinical assessment, diagnosis, treatment planning, and follow-up care.
We may collect:
Appointment and consultation history
Case submission history
Activity logs and interaction with the website or services
This information is used to enhance the delivery of our Services and ensure secure and effective patient care.
We use the information you provide to:
Provide medical consultations, second opinions, and treatment services.
Manage appointments, bookings, and patient communications.
Process payments for our Services.
Maintain secure patient records in compliance with healthcare regulations.
Improve and develop our digital services and website functionality.
By using our Services, you acknowledge and consent that your information will be used for these purposes.
By booking or participating in a virtual consultation:
You consent to receiving medical care via video, telephone, or other digital means.
You understand that telemedicine is not a substitute for emergency care, and in-person assessment may be required.
You agree that all clinical information shared during virtual consultations may be used for assessment, diagnosis, treatment, and follow-up.
Your personal and medical information will never be sold or shared for marketing purposes.
We may share information with third parties only when necessary for your clinical care (e.g., labs, referring physicians) or when required by law.
Any third-party sharing will comply with data protection regulations, and you consent to such sharing as needed for your care.
We implement robust security measures to protect your information, including:
Encryption of data during storage and transmission
Role-based access controls (patients, clinicians, administrators)
Regular audits and security checks to prevent unauthorized access
By using our Services, you acknowledge and agree that we have taken reasonable measures to protect your data.
We retain personal and medical information only as long as necessary for clinical care, legal compliance, or operational purposes.
You have the right to:
Access your information
Correct or update inaccuracies
Request deletion of your data, understanding this may limit our ability to provide Services
By accessing or using our Services, you consent to the retention of your data as described above.
Our website may use cookies or similar technologies to enhance user experience and website functionality.
By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updated policies will be posted on our website with an updated effective date.
By continuing to use our Services after updates, you consent to the updated policy.
For questions, concerns, or data requests:
Orthosport Clinics
Email: support@orthosportclinics.ng
By accessing or using our website and Services, you acknowledge that you have read, understood, and consented to this Privacy Policy.